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PRIVACY POLICY

Last updated: February 23, 2024

1. Introduction
Hello and welcome to https://www.clairedesmarais.com/ (“www.clairedesmarais.com”, “we” and “us”) take privacy of our (“User”, “you”) seriously and this privacy policy is designed to provide to our Users a better understanding of how information is collected, stored, and used by www.clairedesmarais.com (“Policy”). This Privacy Policy is legally binding between you (and your client, employer, or another entity if you are acting on their behalf) as the user of the services of www.clairedesmarais.com and/or its affiliates.

By signing up for services or products offered by www.clairedesmarais.com (collectively, the “Services”), and accessing our website at www.clairedesmarais.com (“Website”), you acknowledge that you have read and understood this Policy and the information collection and handling practices outlined in it. The Policy describes our policy and practices in respect of our collection, use and/or disclosure of information about you. We understand that providing information online involves trust on your part. We have the highest regard for your privacy and personal information and realize that the success of www.clairedesmarais.com depends on your trust.

If you do not agree to the terms of this Policy, you must immediately cease using the Website or our Services. The term “Personal Information” in this policy, is used to describe any information related to individuals or businesses. The term doesn’t include the name, business address, telephone number of an employee of an organization. We reserve the right to occasionally update, revise, modify or amend this Policy. If changes are made, we will post it on this page (www.clairedesmarais.com/privacy). If you continue to use www.clairedesmarais.com services after these changes, you agree to the revised policy.

If you wish to have access to your Personal Information, if this is allowed by law, we will disclose your Personal Information to you.
 
2. Keeping your personal information secure
We are committed to use the best procedures, tools and techniques set by industry standards to guarantee the security of your Personal Information.

While there is no method that guarantees 100% security in case of transmission of information over the internet, we endeavor to protect your Personal Information and your account privacy as best we can.

3. Purpose of collection
To gain access to the features offered by the Website or our Services, it may be necessary for Users to provide us with Personal Information. It is your voluntary decision as to whether to provide the information as requested on the Website. Our purposes for collection of information shall include without limitation to the following:
 

  1. For the management of the Services provided to Clients;

  2. To handle and follow up service calls, enquiries, requests, and complaints about www.clairedesmarais.com (if any) and/or the Services offered by www.clairedesmarais.com;

  3. To contact Users regarding administrative notices and communications relevant to the accounts maintained within.

  4. If we require the use of your Personal Information for a purpose other than those set out we will request your prescribed consent to the same.

4. What Personal Information do we collect and when?
To facilitate our provision of Services, we collect Personal Information from senders as follows:

  1. First and last name;

  2. Pronouns;

  3. Contact number;

  4. Email address;

If you are a customer of www.clairedesmarais.com, we will collect the data in respect of the browser and device you access our Service with, your IP address, network connection, and the date and time of when you visit our Website. This information is used to improve our service and to provide you with relevant information about your account.

We collect the above Personal Information when you sign up for our Services, access our Services, activate our Services from a partner’s website, and at any time you update your Personal Information on your www.clairedesmarais.com account.

5. Forbidden use of your Personal Information
We will not use your Personal information for any reason beyond the legitimate business purposes defined by the law. We will not sell, disclose, or share any Personal Information, collected from you to any company for the promotion and sale of their own products and services.

6. Sharing Personal Information with third parties
Sometimes we may be required to share Personal Information with third parties to comply with legal requirements or to respond to requests by public authorities, including to meet national security or other requirements. Personal information may be shared with third parties to prevent or investigate activities that are suspected to be illegal, fraudulent or in violation of the law. 

If www.clairedesmarais.com is required to share your Personal Information with third parties for purposes other than those described in this section, we may request for your approval prior to sharing such information.

7. Security
We will strive to ensure that all personal information will be protected against unauthorized access. We have implemented the appropriate electronic and managerial measures to safeguard, protect and secure Users’ personal information.

All personal information and data provided by our Users are only accessible by the authorized personnel of www.clairedesmarais.com or its authorized third parties, and such personnel shall be instructed to observe the terms of this Policy when accessing such personal information and data. Users may rest assured that their personal information and data will only be kept for as long as is necessary to fulfill the purpose for which it is collected unless Users request www.clairedesmarais.com to cease to hold the same or terminate his/her membership account with www.clairedesmarais.com. Such requests may render www.clairedesmarais.com unable to further provide its services, information and/or promotional materials for your benefit in the future.

We follow generally accepted industry standards to protect the personal information and data submitted by Users to the Website, both during transmission and once www.clairedesmarais.com receives it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect Users’ personal information and data against unauthorized access, we cannot guarantee its absolute security.

8. Access to your Personal Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
 
•    See what data we have about you, if any.
•    Change/correct any data we have about you.
•    Have us delete any data we have about you.
•    Express any concern you have about our use of your data.

9. What happens to your Personal Information when you terminate working with us?
In case your account is terminated, or you cease using our Services, we will keep record of your Personal Information in accordance with our Privacy Policy or as permitted by law.

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